Overall Rating 4.2 out of 5 4.2 out of 5
Family Oriented 4.6 out of 5 4.6 out of 5
Quality of Staff 4.4 out of 5 4.4 out of 5
Variety of Exhibits 4 out of 5 4 out of 5
Value 3.8 out of 5 3.8 out of 5
4 of 5 (80%) customers would recommend this to a friend.


Summary of Customer Ratings & Reviews

Pros

  • Ability to touch animals (5)
  • Family Fun (4)
  • Value (3)
  • Variety of Exhibits (2)
  • Beautiful building (1)
 

Cons

  • Crowded (2)
  • Bad location (1)
  • Expensive (1)
  • family passport is only for adult owner (1)
  • Not enough to do (1)
Product Reviews
Overall Rating: 3 out of 5 3 out of 5
Annual Pass, May 25, 2010
By Anne from Downingtown, PA
Family Oriented: 4 out of 5 4 out of 5
Quality of Staff: 3 out of 5 3 out of 5
Variety of Exhibits: 3 out of 5 3 out of 5
Value: 3 out of 5 3 out of 5

Pros: Ability to touch animals
Cons: Expensive, Crowded, Not enough to do

"I am concerned about spending almost $200 of my husband's and my money on a family pass, only to find out after the fact that it will only come in my name and he can't use it unless I am present. Bad move on my part, never again."

Pass Holder: Yes
Age: 35-44
Has children between the ages 2 - 11: Yes
Gender: Female
2 of 2 people found this review helpful.
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Overall Rating: 5 out of 5 5 out of 5
Kids Loved It, May 24, 2010
By trotterfamily from Palmerton Pa
Family Oriented: 5 out of 5 5 out of 5
Quality of Staff: 5 out of 5 5 out of 5
Variety of Exhibits: 4 out of 5 4 out of 5
Value: 4 out of 5 4 out of 5

Pros: Ability to touch animals, Family Fun, Value

"My 3 and 4 y.o. loved the trip. We will be doing it again soon."

Pass Holder: Yes
Age: 35-44
Has children between the ages 2 - 11: Yes
Gender: Female
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Overall Rating: 4 out of 5 4 out of 5
April 15, 2010
By g
Family Oriented: 5 out of 5 5 out of 5
Quality of Staff: 4 out of 5 4 out of 5
Variety of Exhibits: 4 out of 5 4 out of 5
Value: 3 out of 5 3 out of 5

Pros: Ability to touch animals, Family Fun, Variety of Exhibits
Cons: family passport is only for adult owner

"Bummer part is that for a FAMILY passport. It only applies to the Adult owner of the passport NOT the Family."

Pass Holder: Yes
Age: 35-44
Has children between the ages 2 - 11: Yes
Gender: Female
1 of 1 people found this review helpful.
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Overall Rating: 4 out of 5 4 out of 5
Great Deal, March 2, 2010
By Louwho from Florence, NJ
Family Oriented: 4 out of 5 4 out of 5
Quality of Staff: 5 out of 5 5 out of 5
Variety of Exhibits: 4 out of 5 4 out of 5
Value: 4 out of 5 4 out of 5

Pros: Ability to touch animals, Beautiful building, Family Fun, Value
Cons: Crowded, Bad location

"We love having the Passport! This is our second year and we just love it! Our six year old knows that we don't have to see everything or get it all done in one day because we can and will come back!!!"

Pass Holder: Yes
Age: 25-34
Has children between the ages 2 - 11: Yes
Gender: Female
4 of 4 people found this review helpful.
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